Get in Touch With Us

Got a question about something you've read on Non Gamstop Casinos, spotted an error, or want to suggest a brand for us to look at? This page explains the best way to reach us and what you can expect once you do.

How to Get in Touch

Email is the most reliable route to our team. We read every message that comes in and try to respond within two working days. Send your enquiry to [email protected]

If your message relates to a specific brand — say, one of the operators featured on our Best Non GamStop Casinos 2026 page — mentioning the name and the offer you're asking about helps us answer more precisely and more quickly.

What You Can Contact Us About

• Site accuracy — Bonus terms, wagering conditions and site details change. If something looks out of date, tell us and we'll check it.
• Editorial questions — Curious how we compare and rank casinos not on Gamstop, or why one operator sits above another? We're happy to explain our approach.
• Content suggestions — If there's a topic around casinos not on Gamstop, payment methods, or how self-exclusion schemes work that you'd like us to cover, let us know.
• Corrections — Broken links, incorrect offer details, or anything else that doesn't add up.
• General feedback — Praise, criticism, or ideas for how we could make the site more useful.

What We Can't Help With

We're an independent comparison and review site, not a casino operator, payment provider, or regulator. That means we can't process withdrawals, resolve account disputes, or make decisions on behalf of any brand listed here. For those matters, the operator's own customer support team is the right first point of contact — most sites we review list support details on their own pages.

If you're contacting us because gambling has become difficult to manage, please say so in your message. We won't be able to act as a support service ourselves, but we can point you towards independent organisations that specialise in this area. Anyone in the UK who has previously self-excluded through GAMSTOP but wants information on how that scheme works, or how self-exclusion operates at sites outside it, can find more detail on our main comparison page.

A Note on Commercial Relationships

Some of the casinos not on Gamstop featured on this site may pay us a commission if a reader signs up through a link on our pages. This never affects how brands are rated or ranked — our editorial process is kept separate from any commercial arrangement, and every review reflects our own research.

What Happens After You Reach Out

Every message is reviewed by a real person — we don't rely on automated replies to close out enquiries. Our aim is to respond within two working days, though this can stretch a little during busier periods. If your question needs input from more than one person on the team, we'll let you know it's being looked into rather than leave you waiting without a word.

We take reader input seriously when it comes to keeping information about casino sites, bonus offers and payment methods current. If you've had an experience with a brand we cover, good or bad, we'd like to hear about it — it genuinely helps shape what we publish.

This site is intended for adults aged 18 and over. If you're unsure whether gambling content is appropriate for your circumstances, that's worth raising with us or with an independent advice service before getting in touch about anything else.